Digisell | Confirmateur (e)

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Main missions

Achieving the sales targets set by the company Digisell.
Identifying the needs of prospects/customers in order to respond to them in the best possible way.
Selling the products and services of the company you are working for.
Managing your customer portfolio while taking care of your prospects/customers.
Building customer loyalty by offering complementary products/services.

Activities and tasks

Confirming the eligibility criteria of the prospect.

Conducting an impeccable discovery phase.

Identifying the needs of the prospect and prioritizing them in case of multiple needs.

Properly explaining the mechanism of the service offered by Digisell.

Assisting prospects in replicating the necessary steps to finalize the sale.

Taking leave while respecting the commercial policy defined by the company Digisell.

Profile :

Experienced in the field of call centers.

Active listening skills.

Persuasive ability.

Telephone skills and good speech delivery.

Positioning in the organization

You will be directly attached to your hierarchical superior, the supervisor.

Means and prerogatives

You will be required to use various communication tools such as telephone, email, CRM, etc.

Internal relations

Attached to the Quality Control Cell, Team Leader, and Supervisor.

Summary

Send your CV Main missions Activities and tasks Profile Positioning in the organization Means and prerogatives Internal relations

Confirmateur (e)